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Privacy Policy for CosmicUp.me

Last Updated: 24th October 2024

Welcome to CosmicUp.me (“CosmicUp,” “we,” “us,” or “our”). CosmicUp.me is a web application managed by LumaUp sp. z o.o. (“LumaUp”) that allows users to interact with various advanced artificial intelligence models through a single subscription plan. This Privacy Policy (“Policy”) describes how we collect, use, share, and protect the personal information of users (“User,” “you,” or “your”) who use our website located at https://cosmicup.me (the “Site”) and related services (collectively, the “Services”). By using our Services, you agree to the practices described in this Policy.

  1. Types of Data Collected

1.1 Personal Data Provided by the User

We collect the following personal data that you provide directly to us:

  • Name
  • Email
  • Payment Information

1.2 Automatically Collected Data

We automatically collect the following information when you use our Services:

  • IP Address
  • Browser Type
  • Operating System Used
  • Cookies and Similar Technologies
  • Provider

1.3 Data from Third Parties

We collect data from third parties to provide and improve our Services, including:

  • Stripe
  • Firebase
  • Google Analytics
  • APIs from OpenAI, Anthropic, Google, Midjourney
  • Other available and usable AI services

2. Purposes of Data Processing

 

We use your personal data for the following purposes:

2.1 Service Provision

  • Creation of Marketing Campaigns and Statistics: We use data to create effective marketing campaigns and analyze service usage statistics.
  • Issue and Bug Resolution: We use data to identify and resolve any technical issues or bugs within our tool.
  • Support Communication: We use data to communicate with you in case of support requests. 2.2 Communication with Users
  • Newsletters and Promotions: We use your data to send you newsletters, updates, promotions, and other marketing communications.

2.3 Analysis and Improvement

  • Service Usage Analysis: We analyze how you use our Services to develop new features and improve existing ones.

2.4 Security and Fraud Prevention

  • Ensuring Security: We use data to ensure the security of our Services and prevent fraudulent activities.

3. Data Sharing

 

We share your personal data with third parties under the following circumstances:

3.1 With Whom We Share Data

  • Service Providers and Commercial Partners:
  • Stripe, Firebase, Google Analytics, OpenAI, Anthropic, Google, Midjourney, and all other available and usable AI APIs.

3.2 International Transfers

Your data may be transferred and processed in countries outside of Poland. We adopt appropriate protective measures to ensure that your data is handled in accordance with this Policy and applicable data protection laws.

  1. Use of Cookies and Similar Technologies

4.1 Types of Cookies Used

We use the following types of cookies:

  • Necessary Cookies: Essential for the operation of the Site and Services.
  • Functional Cookies: Enable additional functionalities and personalization.
  • Analytics Cookies: Used to collect data on the use of the Site and Services.
  • Marketing Cookies: Used to track visitors across websites to display relevant and engaging advertisements to the user.

4.2 Cookie Management

Upon your first visit to the Site, a popup will appear requesting your acceptance of cookies. You can manage your cookie preferences through your browser settings. However, refusing cookies may negatively impact the functionality of the Site and Services.

  1. User Rights

You have certain rights regarding your personal data. You can:

5.1 Access and Control

  • Access Your Data: You can request access to your personal data we hold.
  • Correct Your Data: You can request the correction of any inaccurate or incomplete data.
  • Delete Your Data: You can request the deletion of your personal data by contacting us via email at hello@cosmicup.me.
  • Data Portability: You can request a copy of your data in a usable format.
  • Limit Processing: You can object to or limit the ways we process some of your data.
  • Withdraw Consent: You can withdraw your consent to data processing at any time by contacting us via email at hello@cosmicup.me.

5.2 How to Exercise Your Rights

To exercise your rights, you can contact us at hello@cosmicup.me. You may be required to verify your identity before we fulfill your request.

  1. Data Security

We implement advanced security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Your data is encrypted both in transit and at rest.
  • Limited Access: Only authorized personnel have access to your personal data.
  • Regular Audits: We conduct regular security audits to identify and mitigate potential threats.

7. Data Breach Notification

 

In the event of a personal data breach, we will promptly inform you via the email associated with your account, in compliance with applicable laws.

  1. Data Retention

We retain your personal data as long as you are registered and wish to maintain your account. Once you delete your account, your data will be removed, except where required by law or necessary for legitimate purposes.

  1. Children’s Privacy

Our Service is not intended for individuals under the age of 18. During registration, you declare that you are at least 18 years old and own the payment system used.

  1. Changes to the Privacy Policy

How We Will Inform You of Changes:

  • Email Notification: We will inform you of significant changes via email.
  • Website Posting: We will post a notice on the Site regarding the changes made.
  • Acceptance of Changes: By continuing to use our Services after the changes come into effect, you agree to the new Privacy Policy.

We recommend reviewing this Policy periodically to stay informed about any updates.

  1. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the Republic of Poland. In the event of any disputes regarding this Policy or the processing of your personal data, the exclusive jurisdiction shall lie with the Warsaw Court, Poland.

  1. Contact Information

For any questions, comments, or requests regarding this Privacy Policy, you can contact us at:

  • Company: LumaUp sp. z o.o.
  • VAT Number: PL5252988048
  • Address: ul. Chmielna 2/31, 00-020 Warsaw, Poland
  • Email: hello@cosmicup.me

Acknowledgment: By using the Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.